Meet Our Customer Care Team
Who We Are
Becky
Customer Care Representative
Becky is a graduate of Eastern Hancock High School and has had experience as a Veterinary Assistant and Receptionist for 25 years in small and large animal practices. She has always had a love for animals and taking care of their needs. She also has a special love for cats and working with them to establish a fear free environment. ​ Becky is married and has a son named Caleb and enjoys riding quads with him in her spare time. She has a beautiful Rag Doll cat named Marina, an orange tabby named Copper, a dog named Nitro and a sweet little rabbit. She also enjoys gardening, decorating, antiquing, cooking, and spending time outdoors. Becky is also the owner of "Beckah's Southern Roots" and makes her own candles, soaps, jewelry and paw & nose butter for our patients who like to be spoiled! ​ Heartland Vet Care is excited to have Becky as part of the team working as our customer service representative and manager of pharmaceuticals. We hope her smiling face will brighten your day!
Wendy
Customer Care Representative
Wendy graduated from Knightstown High School in 1987. Since then she received a diploma from Aristotle College of Medical and Dental Technology. Early in her work life, she started working in Greenfield in a small vet clinic with only her and the veterinarian. There she learned everything from customer care to assisting in surgery. She has now been in the veterinary field for over thirty years. After working exclusively in the Greenfield area, she is now happy to be working in Knightstown! She resides in Carthage with her husband of thirty-one years. ​ Wendy loves reading, traveling, and spending time with her family and friends. From the time she was a young girl, she loved animals and always had dogs and cats. After her most recent dog Annie passed, she now spoils her furry nieces and nephews. ​ We know that Wendy's expertise and years of experience will be an asset to all of our clients and patients.
Hannah
Customer Care Representative
Hannah graduated from Shenandoah High School in 2018 and from Redland Community College with an associate degree in Animal Sciences in 2020. Hannah is 4-H and FFA alumni member and raises national competitive registered Boar Goats with her husband George and parents. They are thrilled to be welcoming their first child in June 2025. Together they have a chocolate and black lab, Gus and Addie with a tortie cat Wilson. Hannah has always had a love for animals since day one and would love to assist you in making an appointment for your pet or livestock and is always available to answer any questions you may have.
Michele
Office Manager
Michele is an experienced Practice Manager with a strong background in both veterinary and human medical practice management. She earned her degree in Business Administration and has worked in veterinary clinics in Florida, Georgia and Indiana as well as managed human medical practices in North Carolina.
As the wife of a dedicated Army veteran Michele and her family have lived in several states. In 2013, they returned to Indiana and Michele helped manage her father’s veterinary practice for 10 years. In February 2024, she joined Heartland Vet Care, bringing decades of experience in practice operations and client care.
Her passion for animals, healthcare, and family continues to drive her commitment to providing excellent care and service in the veterinary field.